Privacy Policy

Last updated: 22 September 2026

Who we are and our role as data controller

headsparkup operates this commercial website from the United Kingdom and acts as the data controller for the personal data processed in connection with the Course A headline and editorial production guide services. We determine the purposes and means of processing personal data relating to users who access our editorial planning resources, workflows and media production materials.

Scope of this notice

This privacy notice applies to all visitors and users of the website who interact with our headline and editorial production guide content. It covers individuals located in the United Kingdom and explains how we handle personal data collected through contact forms, account creation if applicable, and routine site interactions. The notice does not apply to third-party websites linked from our pages.

Categories of personal data and sources

We collect personal data directly from you when you submit a contact form or request information about our editorial production guide. This includes your name, email address, organisation details and any message content you provide. We may also collect technical data such as IP address, browser type and usage patterns through server logs. No data is obtained from third-party sources without your knowledge.

Purposes of processing and legal bases

We process personal data to respond to enquiries about story angles, newsroom planning and script preparation workflows. The legal basis is legitimate interests in providing commercial services and, where consent is required for marketing communications, your explicit consent. We also process data to fulfil contractual obligations when you purchase access to our editorial production guide materials and to comply with legal record-keeping requirements under UK law.

Requirement to provide data and consequences

Providing contact details through our form is voluntary. If you choose not to supply the requested information we may be unable to respond to your query or deliver the requested editorial production resources. Certain technical data is collected automatically to ensure the site functions correctly.

Cookies and similar technologies

We use cookies and similar tracking technologies to improve site performance and remember user preferences. Details of the specific cookies deployed and how to manage them are set out in our separate Cookie Policy which is accessible from the site footer.

Processors, recipients and legal disclosures

Personal data may be shared with service providers who act as processors on our behalf, including hosting providers and email delivery services. We may disclose data where required by law, such as in response to a court order or regulatory request from UK authorities.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on appropriate safeguards including standard contractual clauses approved under the UK GDPR to ensure your data receives an adequate level of protection.

Data retention

Contact form data is retained for up to two years after the last interaction to allow follow-up and service improvement. Technical logs are kept for twelve months. Data required for contractual or legal purposes is retained for the period necessary to meet those obligations.

Security and data minimisation

We implement appropriate technical and organisational measures to protect personal data against unauthorised access or loss. We collect only the minimum data necessary for the stated purposes and regularly review our processing activities to avoid excessive collection.

Your data protection rights

Under the UK GDPR and Data Protection Act you have the right to access your personal data, request rectification or erasure, restrict processing, and obtain a copy of your data in a portable format. To exercise these rights please contact us using the details below.

Withdrawing consent and objecting to marketing

Where processing is based on consent you may withdraw that consent at any time by contacting [email protected]. You also have the right to object to processing for direct marketing purposes. We will cease such processing upon receipt of a valid objection.

Right to complain to the supervisory authority

If you believe your personal data has been handled in breach of data protection law you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority.

Children and age restrictions

Our editorial production guide services are intended for adult professionals. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in law or our processing practices. The current version will always be available on this page with the last updated date clearly displayed. Continued use of the site after changes constitutes acceptance of the revised policy.

Contacting us

For any questions about this privacy policy or to exercise your rights please write to [email protected] or 16 High Holborn, London, WC1V 6BX, United Kingdom. We aim to respond to all enquiries within one month.